Frequently Asked Questions
Our FAQ page at State Street Self Storage in Portland, ME, provides answers to all your storage-related questions.
Feel free to contact our team if you need additional assistance.
Where is State Street Self Storage located?
State Street Self Storage is conveniently located at 144 State St, Portland, ME 04101.
Do you offer parking?
Yes! The entrance to the facility is located behind the old Mercy Hospital off State Street. Please note State Street is a one-way.
What are the office hours?
Our office hours are Monday through Friday, from 9 am to 5 pm.
What are the access hours?
Access hours are available daily from 7 am to 9 pm.
Am I required to store long-term?
No, we offer flexible month-to-month leasing options, so you're not required to store long-term.
What unit size do I need?
The size you need depends on what you're storing. Our staff can help you choose the right unit size based on your needs, or you can refer to our size guide on the website.
What storage options do you offer?
We offer a variety of storage options, including climate-controlled units, uncovered parking, and interior storage.
What security features do you offer?
Our facility is equipped with Bluetooth-enabled smart gate access, secure locks, and security cameras to ensure your belongings are safe.
What items am I prohibited from storing?
You are prohibited from storing liquids, flammables, toxic materials, contaminants, perishables, and both motorized and non-motorized vehicles. If you have questions about specific items, please call us for clarification.
How do I pay my storage bill?
You can pay your storage bill conveniently through our online bill pay system, which is accessible from any device.
What forms of payment do you accept?
We accept American Express, VISA, and MasterCard, or you can pay directly from your bank account using ACH. Please note that some promotions may require you to sign up with ACH banking information to qualify.
How do I rent a unit?
What documentation do I need to rent a unit?
You will need a valid government-issued ID and a form of payment to rent a unit.
Do I need to bring my own lock?
No. We use the Noke Bluetooth locking system for all units. All that is required to enter the facility and lock your unit is your mobile phone and the Storage Smarty Entry App.
How do I move into my storage unit?
You can move into your storage unit any time during our facility hours.
Is your facility ADA-accessible?
Yes, we offer ADA-accessible units.
Contact Us
State Street Self Storage
144 State Street
Portland, ME 04101
(207) 387‑7468
info@statestreetself-storage.com
Office Hours
Sunday Closed
Monday - Friday 9:00 AM - 5:00 PM
Saturday Closed
Access Hours
Sunday - Saturday 7:00 AM - 9:00 PM